Services
 

Voice Connections (UK) Ltd has the capability to monitor services twenty-four hours a day, 365 days a year to ensure that its  clients optimum service requirements are always met. We currently provide the following services:

Wholesale Carrier Services:

VC is a pure wholesale service provider, carrying voice traffic between 210 countries across the globe. VC has built a reputation for niche market termination to several “hard-to-reach” such as India, Pakistan, Bangladesh, Philippines, Vietnam, China, Indonesia, Nigeria and the Ukraine. This is achieved through direct routes and the provision of high quality termination through reliable partners.

VC offer the following features:
  • Direct Routes to several countries in Asia Pacific, guaranteeing high ASRs (Average Successful Ratio).
  • Interconnection via SS7 and IP in Singapore, Florida and Hawaii.
  • Customized tariffs for committed volume backed by pre-payments and bank guarantees.
  • Quick Interconnection and Implementation.
For further information please contact our Voice Trading Team at sales@vc-uk.com

VC Pre-paid calling cards:

VC is a provider of pre-paid calling card services. These calling cards enable our customers to make international calls easily and cost effectively across the globe. By improving existing businesses, developing new ones and introducing innovative products and services, we are constantly pioneering and improving the easiest and most cost-effective methods for people to communicate with one other.

Our customer service centers are equipped with multi-lingual skill sets that serve these specialised customer segments.

VC entered into the pre-paid calling card sector in order to meet the ever-increasing demand for quality telecommunications and has enjoyed rapid growth ever since. A diverse range of disposable phone-cards, vouchers and rechargeable cards are offered covering all destinations across the world.

All VC phone cards have PIN numbers to accommodate customer convenience and security.


VC Residential Service

The VC Residential is a pre-paid telecoms service that allows an individual to call anywhere in the world using any phone that they choose. VC Residential uses the latest technology solutions to divert an individual's call to its destination providing him / her with the most cost effective route and best quality for the call.


For example a call to India will cost you 9p per minute using VC Residential but with One Tel it would cost you 20p per minute, and with BT the cost would be 25p per minute.

VC Residential service provides the following benefits:

  • Low Cost
  • High quality.
  • All calls, anytime at one low cost universal  rate.
  • No hidden charges.
  • Very Competitive Rates.
Convenience

All you need to do is register with VC Residential and you can start using the service immediately from your fixed line, mobile phone or payphone. There is no need to cancel your BT line to benefit from our service. It’s easy to sign up, manage and most importantly use our service.

Control

You pay as you go through our secure payment process, allowing you to budget your telephone costs and view your call details instantaneously on the account section of the VC Residential web site.

You can pay by all major Credit or Debit cards and your account can be topped up automatically when the credit falls to a predetermined limit – making life easy for you!

You can open your account online or by calling our customer services team – It’s up to you!

Once your account is open you can top up your account online, automatically, by calling our dedicated customer services team.

Choice

You have the choice to use the best service provider for your calling needs – so you can still use your BT line for local calls, whilst choosing to use your VC Residential account for international calling requirements.

VC IP Phone :

Superior voice quality, unparalleled interface design and ergonomics – the VC IP phone harnesses the combined power of users’ internet work and VC’s global interconnected voice system to deliver reliable first-class telephony with excellent voice quality, whilst also offering all the benefits of IP communication.

The IP phone is a fully featured IP-based telephone that is well suited for both office and home usage. It is easily interfaced with either ADSL, Cable modem or dial-up access. Offering advanced functionality with the simplicity of an ordinary phone, the VC IP phone makes it easier and more efficient for users. An integrated analog phone features IP call or PSTN call selection. Besides the telephon makes it easier and more efficient for users.

Besides the telephone features such as well-spaced keys, a high quality built-in LCD display screen, a hands-free speaking mode and other standard functions our integrated analogue phone features IP call or PSTN call selections.


Key Features and Benefits

  • Easy to install and maintain
  • Plugs directly to any broadband connection or telephone line for dial up service
  • Minimal configuration required to set up the IP phone.
Enhanced Voice Quality

Clear and enhanced call quality over long distances and between countries achieved through advanced patent-pending technology.

Work Behind Firewall

  • Able to deploy IP phone behind a secured firewall
  • NAT feature available to allow the IP phone to function as a DHCP router or a hub when in disabled mode
  • Supports both DHCP and static IP configurations
Technical Superiority
  • IP phone includes an internal MAC ID for authentication purposes; forward error recovery routines to the IP phone to better tolerate packet losses, plus a hybrid of PSTN and IP systems.
  • Selection between IP call and regular analog line call
  • Usage Monitoring
  • Function available to view dialed calls and usage
Multi Features
  • LCD display complete with a high quality speakerphone
  • Feature buttons for mute, display, call logs, phone book, redial and menu faction.
Reduced Long Distance Phone Charges

• Routing calls the internet or any IP network helps to reduce or eliminate long distance inter-office phone charges.

Frequently Asked Questions :

What is Voice Connections IP Phone?

The VC IP phone is an IP-based telephony service that allows both businesses and residential consumers to make enhanced quality calls to a PSTN (public switched telephone network) phone globally at economical rates.

Can I make calls to any international phone numbers with the IP Phone?

You can make calls to mobile and fixed lines in over 200 countries with our IP Phone service.

Does the IP Phone work from every country in the world?

Yes, you can use Voice Connections IP Phone service from anywhere in the world as long as you have a working Internet connection available from the location you are making calls from.

Does your IP phone support dial-up Internet access?

The IP Phone supports both dial-up and broadband Internet connections.

Is there any warranty for the IP phone?

The IP Phone comes with a 12 month warranty.

Can any IP Phone be used with your service?

Due to the need to have the customization in place, in order for the phone to work on our network, only selected phones can be used. To date, we have several models available such as the HS Tallinn Model 3100 D21P phones.

 
Copyright © 2006, Voice Connections UK Limited. All rights reserved.